At MyCarsParts.com, we stand behind our products and want you to be completely satisfied with your purchase. Please review our policy below.

1. Returns Eligibility

• 30-Day Window: You may return most items within 30 days of delivery
• Condition Requirements: Items must be unused, in original packaging with all tags/manuals
• Proof of Purchase: Original order number or receipt required

2. Refund Process

• • Processing Time: Refunds are processed within 30 days of receiving your return

• • Original payment method
  • Store credit available upon request
• Non-Refundable: Original shipping costs (unless return is due to our error)

3. How to Return an Item

1. Contact Us: Email sales@mycarsparts.com with your order number and reason for return
2. Receive Instructions: We’ll email you return authorization and shipping instructions
3. Ship Your Return: Pack items securely and include all original documentation
4. Confirmation: We’ll notify you when we receive and inspect your return

Tip: We recommend using a trackable shipping service and retaining your receipt until refund is complete.

4. Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us within 7 days of delivery
• Provide photos of the damage/defect
• We’ll arrange a replacement or refund at no additional cost

5. Exchanges

Need a different part or size?

• First return the original item following our standard return process
• Then place a new order for the correct item
• Contact us if you need assistance selecting the right part

6. Contact Us

For any questions about our Refund & Returns Policy:

Email: sales@mycarsparts.com

Please include your order number and “Return Request” in the subject line.

MyCarsParts.com (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

2. How We Use Your Data

• Order Processing: To fulfill and ship your purchases
• Customer Service: To respond to inquiries and requests
• Improvements: To enhance our website and product offerings
• Security: To prevent fraud and unauthorized access
• Marketing: To send promotional emails (only with consent)

3. Data Sharing

We only share your data with trusted third parties when necessary:

• Payment Processors: To complete transactions
• Shipping Carriers: To deliver your orders
• Service Providers: For website hosting and analytics

4. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Opt-out of marketing communications
• Withdraw consent (where processing is based on consent)

To exercise these rights, contact us at sales@mycarsparts.com.

5. Cookies & Tracking

We use cookies to:

• Remember your preferences
• Analyze website traffic
• Improve your shopping experience

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for all transactions
• Regular security assessments
• Limited employee access to personal data

7. Policy Updates

We may update this policy periodically. Significant changes will be notified via email or website notice.

8. Contact Us

For privacy-related questions or requests:

Email: sales@mycarsparts.com

Please include “Privacy Request” in your subject line.